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STEP INTO YOUR CAREER

LOVE WHAT YOU DO, SEE WHY SEASONS IS THE RIGHT CAREER FOR YOU!

Positions Available

Direct Support Professional (DSP)

 

Full job description

We are not just hiring staff. We are hiring great staff. Seasons Adult Foster Care is paying $20.00 / hour (after training) for Direct Support Professionals. Overtime available! Our homes are located in Motley, Pillager, and Staples.

Supporting individuals with behavioral mental illness in a residential setting overnight is an important part of helping our clients feel secure in their home and has a unique opportunity to start each person's day off right!

Seasons AFC aims to provide a culture of FUN for you and our clients in a residential home setting.

 

  • YOUR SCHEDULE: We offer a schedule to support a work-life balance, while providing the best care for our clients possible.

  • Our block schedule gives you your schedule months in advance

  • Receive full-time pay AND have every other week off of work

  • No forced overtime, but overtime available

  • Full-time, part-time, casual and seasonal positions available

  • Paid training program - no experience necessary

  • Opportunities for professional and personal growth
     

Seasons Adult Foster Care (Seasons AFC) specializes in creatively finding a person-centered lifestyle to improve the lives of individuals suffering from chronic and persistent mental illness. Developing people who develop people!

 

Pay: From $20.00 per hour (after training)

 

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Paid time off

  • Referral program

  • Vision insurance
     

Program Director

Reports to: Director of Operations

1.0 FTE

Overview

The Program Director, in accordance with the regulations outlined by the Minnesota Department of Human Services (MN DHS) under the 245d guidelines, is responsible for overseeing the day-to-day operations of programs and services for individuals in our care that suffer from multiple diagnoses including  a primary diagnosis involving persistent, chronic mental illness and related conditions. The Program Director ensures compliance with state regulations, provides leadership to staff, and maintains the overall quality of care and support provided to individuals.

 

Responsibilities

As a Program Director, your responsibilities will include:

1. Program Oversight

  • Ensuring compliance with MN DHS 245d guidelines and other relevant regulations.

  • All aspects of case management for up to 26 clients

  • Developing and implementing policies and procedures to maintain program compliance in collaboration with operations and external development teams.

  • Conducting regular audits, assessments, and meetings to monitor program effectiveness and compliance.

  • Act as a liaison with external entities, such as licensing agencies, state and county officials, and healthcare providers.

 

2. Staff Leadership and Development

  • Providing leadership, guidance, and supervision to program staff, including but not limited to, House Managers, Designated Coordinators, and Direct Support Professionals.

  • Developing and conducting staff training programs to ensure compliance with MN DHS 245d and other regulations, company policy, procedures, and industry best practices.

  • Conducting performance evaluations for direct reports and providing feedback to human resources on any staff members as necessary.

  • Educates the staff and client teams to create a care plan, offer education and guidance to produce the best possible outcomes to program participants.

 

3. Quality Assurance

  • Implementing initiatives to enhance the overall quality of care and services.

  • Monitor and evaluate the effectiveness of care plans, making necessary adjustments and modifications as required.

  • Addressing any issues related to the quality of care and services provided.

  • Advocates for personalized treatment options that address the individual client needs.

  • Assess medical and psychiatric needs, completion and follow up of appointments to ensure attendance, quality of care information changes and/or evaluations to ensure programing is in place and follows the new support plan to provide the best person-centered care.  

  • Identify, Support and Drive change where areas of performance improvement are needed to ensure person-centered support plans are being met according to the programing for the person served.

 

4. Client Care and Support

  • Ensuring that individuals receive appropriate and person centered care and support.

  • Collaborating with internal and external teams to develop person centered care plans and goals for each client.

  • Resolving any client-related issues or concerns in a timely and effective manner.

  • Monitor documentation to make adjustments to programming as client health and wellbeing require.

  • Collaborate with internal teams to ensure proper staff to client ratios are identified and communicated.

  • Communicate effectively with the clients and their families about the clients health condition to offer education and guidance for navigating complex medical decisions.

 

5. Interagency Collaboration

  • Establishing and maintaining collaborative relationships with external agencies, service providers, and internal teams.

  • Participating in meetings and discussions with relevant agencies to coordinate services and support for individuals.

  • Schedule, prepare, and conduct client meetings with internal and external teams as required by their Service Plan Addendum

  • Serve as a liaison between the clients and the state and county agencies involved to ensure and promote quality care with the best outcomes.

  • Collaborates with internal teams to keep them informed of Programing needs, the possible need to changes in staffing, corrections of staff behavior that may need to be addressed

  • Identify changes needed in person centered programming that may require additional information to move forward with a project, licensure, day to day operations and/or make submissions to agencies that may require additional approval to be put in place.

 

Qualifications

To be successful in this role, you should possess the following qualifications:

  • Bachelor's degree in nursing or healthcare related discipline; Certified case manager (CCM) and/or Accredited Case Manager (ACM) certification

  • At least two years of experience in a supervisory or managerial role within a human services setting.

  • Experience with psychological aspects of patient care

  • Clinical expertise in case management and complex care coordination

  • Strong assessment, critical thinking, and decision making skills

  • Comprehensive understanding of MN DHS 245d guidelines and other relevant regulations.

  • Strong leadership, interpersonal skills, and excellent communication skills both written and verbal.

  • Ability to work effectively in a team and independently.

  • Ability to think critically and be very detail oriented

  • Ability to present professionally to a board, providers, internal teams, external teams and those under your supervision.

  • Ability to work in a fast paced environment, with a high level of organization

  • Proficiency in documentation and record keeping.

  • Able to pass a DHS (Department of Health Services) background check

  • A valid driver’s license and clean driving record

 

Preferred:

  • Registered Nurse Case management experience with a focus on mental health illness.

  • Proven history of supervising staff to complete projects; developing and leading staff

  • Experience working with medical software to record, document and complete files for clients; Experience with Therap a plus

  • At least five years of professional experience in the mental health, medical, or human services fields required with at least three years at the supervisory level preferred.

  • Clinical expertise in crisis intervention, skill in working with the mentally ill population, and with individuals undergoing acute episodes of psychiatric distress.

 

Expectations

As a Program Director, you are expected to:

  • Demonstrate a commitment to upholding the highest standards of care and compliance with applicable laws, regulations and best practices.

  • Provide strong leadership and support to staff members to ensure a positive and effective work environment.

  • During certain circumstances you may be asked to be on call when there is potential risk that a client may need crisis management as identified by you, the individual's team and/or other agencies.

  • Communicate with team members to ensure they are aware of the reporting needed in crisis management situations. Follow up on this reporting and conduct training with staff to ensure they are following the Standard Operating Procedures.

  • Participate in or review all consults and make programming decisions or get clarification on documentation from providers, pharmacy or other medical providers.

  • Continuously seek opportunities for program improvement and professional development.

  • Communicate effectively with individuals, staff, and external providers and/or teams to maintain positive and collaborative relationships.

  • Manage all Medical Administration Records (MAR) as well as be responsible for all chart audits, compliance reviews of files and updates to files or MARs.

  • Follow up on all appointments to set programming based on new information and communicate this to the appropriate staff as needed.

  • This position would also assist in setting Standard Operating Procedures (SOP) based on current programming, clients enrolled and to ensure we are following 245D expectations.

  • Teach and train staff to properly enter data when needed to ensure we are communicating effectively through charting.

  • Participate in continuing education to ensure personal licensing is current and valid.

  • Participate in ensuring we are meeting federal, state, and county licensing requirements for our clients. 

 

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of responsibilities, duties, and qualifications.

DEVELOPING PEOPLE
TO
DEVELOP PEOPLE

Providing a person centered approach in a supported living environment.

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